Terms & Conditions

Effective Date: March 4, 2025

Welcome to The Energy Mystic! By using our website (theenergymystic.com), you agree to these Terms & Conditions.

TERMS & CONDITIONS

1. Use of Website

By accessing this site, you agree to:

  • Use it only for lawful purposes.
  • Not engage in fraudulent activities or hacking attempts.
  • Not redistribute, copy, or alter our content without permission.

2. Services & Payments

  • Coaching sessions and digital products are non-transferable.
  • All payments are securely processed. Your name, email and phone number are stored for retargeting or marketing through ads or if you opt-in to our marketing emails, your information will be used therein.
  • Prices are subject to change without prior notice.

3. Intellectual Property

All content, including text, images, and digital products, is owned by The Energy Mystic.Unauthorized use is prohibited.

Stock images are used where ever needed.

4. Dispute Resolution

Any disputes arising from these terms shall be governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Ontario, Canada.

For inquiries, contact; [email protected]

 

REFUND & RETURNS POLICY

1. Coaching Sessions

  • Cancellations for one-off sessions must be requested at least 24 hours in advance.
  • One-off Missed sessions or last-minute cancellations are non-refundable.
  • Rescheduling for one-off sessions is allowed if notified 24 hours prior to the session
  • If you’ve purchased a coaching program and wish to discontinue, you will need to inform 2 weeks prior or 2 weeks charges will be deducted when informed on prorated basis.

2. Digital Products

  • Due to the nature of digital content, all sales are final and no refunds are issued.
  • If you experience technical issues, contact at the below email within 48 hours of purchase.

For refund-related inquiries, contact: [email protected]

 

PRIVACY POLICY

 

Who we are

Welcome to The Energy Mystic! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (theenergymystic.com).

1. Information We Collect

We may collect the following types of personal information when you interact with our website and services:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing details.
  • Transaction Information: Details of purchases, coaching session bookings, and payment history.
  • Technical Information: IP address, browser type, device information, and website usage statistics.
  • Cookies & Tracking Technologies: Data collected for analytics, marketing, and site optimization.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To Provide Services: Fulfilling your purchases, delivering coaching sessions, and digital content.
  • To Communicate With You: Sending newsletters, updates, and promotional offers.
  • To Improve Our Website & Services: Analyzing user behavior and making necessary improvements.
  • To Comply With Legal Obligations: Ensuring compliance with applicable laws and regulations.

3. Legal Basis for Processing (GDPR Compliance)

We process your data based on:

  • Your consent (when you sign up or subscribe).
  • The necessity to fulfill a contract (processing orders and services).
  • Our legitimate interest (website analytics, fraud prevention).
  • Compliance with legal obligations.

4. Your Rights (GDPR & CCPA Compliance)

We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar or the social profile avatar itself in the case of Facebook and Linkedin login. This data is used to create your user profile at our website. You can revoke this consent at any time from your profile page at our website or by sending us an email.

Under GDPR and CCPA, you have the right to:

  • Access & Portability: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate data.
  • Erasure (Right to be Forgotten): Request deletion of your data.
  • Restrict Processing: Limit how we process your data.
  • Opt-Out: Decline marketing communications and third-party data sharing.

You can exercise these rights by contacting us at [email protected]

5. Cookies

We use cookies for personalized marketing, analytics, and user experience improvements. You can manage your cookie preferences through your browser settings.

6. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. Data Security & Retention

We use encryption, firewalls, and secure access controls to protect your data. We retain personal information only as long as necessary for business and legal purposes.

8. Third-Party Sharing & Disclosure

We do not sell your personal data. However, we may share information with third-party service providers for payment processing, email marketing, and analytics.

For further questions, contact us at [email protected]

9. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

DISCLAIMER

 

1. General Information

The Energy Mystic provides spiritual coaching, tarot readings, and personal growth resources for informational purposes only. Our services are not a substitute for medical, psychological, financial, or legal advice. Please consult a professional suited to your conditions.

2. No Guarantees

While we strive to provide valuable guidance, we do not guarantee specific outcomes. Results depend on individual effort, mindset, and circumstances.

3. Assumption of Risk & Liability Waiver

By engaging with our services, you acknowledge that personal growth is a subjective process. The Energy Mystic is not liable for any personal decisions or outcomes resulting from our content and services.

4. Affiliate Disclosure

Some pages on our website may contain affiliate links to third-party products or services. If you click on these links and make a purchase, we may earn a commission at no extra cost to you. These affiliate relationships help support the maintenance of our website. We only recommend products and services that align with our values and that we believe can benefit our audience. However, we are not responsible for the accuracy, reliability, or quality of third-party products or services.

For questions, contact [email protected]